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Performance Management : finding the missing pieces(to close the intelligence gap)

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Book Detail
Data Type : 단행본
ISBN : 0471576905 
Class No. : HD58.9 
Personal Author : Cokins,Gary
Title/Author : Performance Management : finding the missing pieces(to close the intelligence gap)/  Cokins,Gary 
Imprint : Hoboken:  John Wiley & Sons, Inc.,  2004. 
Format : xx,284p.;  24cm. 
Language English
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    • 우선정리예약
    • 무인예약대출

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    3. 3. 기타 문의사항은 도서관에 문의 바랍니다.
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    무인예약대출

    1. 1. 무인예약대출 현황은 홈페이지 로그인 후 무인예약대출 페이지에 확인 가능합니다.
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    5. 5. 기타 문의사항은 도서관에 문의 바랍니다.
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    1. Why the Need for Performance Management as a System?

    Part One : Performance Management Process
    2. Integrating a Suite of Proven Methodologies
    3. Support from Fact-Based Data and Information Technology

    Part Two : Strategy Maps and Balanced Scorecards : The Link between Strategy and Successful Execution by Operations
    4. Measurement Problems and Solutions
    5. Strategy Maps and Scorecards as a Solution
    6. Strategic Objectives'' Drive Gears : Cascading Measures
    7. A Recipe for Implementation
    8. The Human Side of Collaboration
    9. Fact-Based Management Accounting Data
    10. Scorecards and Strategy Maps : Enablers for Performance Management

    Part Three : Leveraging Financial Analytical Facts and Truths
    11. If Activity-Based Management is the Answer, What is the Question?
    12. Activity-Based Management Model Design and Principles : Key to Success
    13. Operational (Local) Activity-Based Management for Continuous Improvement
    14. Strategic Activity-Based Management for Customer and Channel Profitability Analysis
    15. Predictive Costing, Predictive Accounting, and Budgeting
    16. Activity-Based Management Supports Performance Management

    Part Four : Integrating Performance Management with Core Solutions
    17. Customer Intelligence and Customer Relationship Management
    18. Supplier Intelligence : Managing Economic Profit across the Value Chain
    19. Process Intelligence with Six Sigma Quality and Lean Thinking
    20. Shareholder Intelligence : Return on Whose Investment
    21. Employee Intelligence : Human Capital Management

    Part Five : Performance Management, Business Intelligence, and Technology
    22. Data Management and Mining with Performance Management
    23. Final Thoughts : Linking Customers ot Shareholders

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