제 1장
제 2장 이론적 배경 ····························································································8
2.1. 인공지능의 정의와 개념 ········································································8
2.2. 인적자원 분야의 인공지능 기술도입 ················································11

제 3장 연구방법 ································································································28
3.1. 혼합연구의 개념 ····················································································28
3.2. 사회과학 분야에서 혼합연구의 적용 ················································32

제 4장 텍스트 마이닝을 활용한 인공지능 면접의 인식과 영향요인 탐구(연구Ⅰ) ···· 35
4.1. 연구의 필요성 ························································································35
4.2. 이론적 논의 ····························································································38
4.2.1. 빅데이터의 개념과 선행연구 ·······················································38
4.2.2. 텍스트마이닝 분석과 선행연구 ···················································41
4.3. 연구방법 ··································································································45
4.4. 연구결과 ··································································································47
4.4.1. 단어 빈도 및 TF-IDF 분석 결과 ··············································47
4.4.2. CONCOR 분석, 토픽모델링 분석결과 ·······································49
4.4.3. 군 인공지능 면접의 영향요인 ·····················································54
4.5. 연구 요약 ································································································55

제 5장 현상학적 연구를 통한 군 인공지능 면접의 기술 수용성에
영향을 미치는 요인 탐구(연구Ⅱ) ···················································57
5.1. 연구의 필요성 ························································································57
5.2. 이론적 논의 ····························································································60
5.2.1. 인공지능 기술 수용에 영향을 미치는 요인 ·····························60
5.2.2. 현상학적 연구의 개념과 선행연구 고찰 ···································69
5.2.3. 공공가치이론과 공공가치실패론 ·················································72
5.3. 연구방법 ··································································································79
5.4. 연구결과 ··································································································86
5.5. 공공가치실패 판단 기준을 적용한 군 인공지능 면접의 공공가치
실현 여부 진단(추가연구) ···································································99
5.6. 연구 요약 ······························································································104

제 6장 인공지능 면접의 영향요인과 기술 수용성의 구조적 관계 검증(연구Ⅲ) ··· 107
6.1. 연구의 필요성 ······················································································107
6.2. 이론적 배경 ··························································································108
6.2.1. 인공지능 공정성의 개념과 선행연구 ·······································108
6.2.2. 성과기대와 사회적 영향, 기술수용의의 개념과 선행연구 ·· 112
6.2.3. 의인화의 개념과 선행연구 ·························································118
6.2.4. 조직신뢰의 개념과 선행연구 ·····················································122
6.2.5. 혁신행동의 개념과 선행연구 ·····················································125
6.3. 연구방법 ································································································128
6.3.1. 연구모형 ·························································································128
6.3.2. 연구가설의 설정 ···········································································129
6.3.3. 연구대상 및 자료수집 ·································································133
6.3.4. 측정도구 ·························································································134
6.3.5. 측정도구의 타당성 검증 ·····························································137
6.4. 연구결과 ································································································144
6.4.1. 변수간 인과관계 및 가설검증 ···················································144
6.4.2. 매개효과 검증 ···············································································149
6.5. 연구 요약 ······························································································154

제 7장 종합 논의 ····························································································156
7.1. 연구 요약 ······························································································156
7.2. 이론적 및 실무적 시사점 ··································································161
7.2.1. 이론적 시사점 ···············································································161
7.2.2. 실무적 시사점 ···············································································167
7.3. 연구의 한계 및 향후 연구 제언 ······················································172

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