MARC 닫기

• LDR

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  190724s2020 paua ob 001 0 eng

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  ▼a  2019029257

• 020

  ▼a  1799814211
  ▼q  electronic book

• 020

  ▼a  9781799814214
  ▼q  electronic book

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  ▼a  9781799814221
  ▼q  electronic book

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  ▼a  179981422X
  ▼q  electronic book

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  ▼z  9781799814191
  ▼q  hardcover

• 020

  ▼z  9781799814207
  ▼q  paperback

• 035

  ▼a  2264426
  ▼b  (N$T)

• 035

  ▼a  (OCoLC)1110672086

• 040

  ▼a  DLC
  ▼b  eng
  ▼e  rda
  ▼c  DLC
  ▼d  OCLCO
  ▼d  OCLCF
  ▼d  N$T
  ▼d  YDX
  ▼d  248023

• 042

  ▼a  pcc

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  ▼a  HF5415.335
  ▼b  .C869 2020

• 082

  ▼a  658.8/343
  ▼2  23

• 245

  ▼a  Customer satisfaction and sustainability initiatives in the fourth industrial revolution /:
  ▼c  [edited by] Cecilia Silvestri, Michela Piccarozzi, Barbara Aquilani.

• 260

  ▼a  Hershey, PA:
  ▼b  IGI Global, Business Science Reference,
  ▼c  [2020].

• 300

  ▼a  1 online resource (xix, 389 pages).

• 336

  ▼a  text
  ▼b  txt
  ▼2  rdacontent

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  ▼a  computer
  ▼b  c
  ▼2  rdamedia

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  ▼a  online resource
  ▼b  cr
  ▼2  rdacarrier

• 490

  ▼a  Advances in marketing, customer relationship management, and e-services (AMCRMES) book series

• 500

  ▼a  "Premier reference source"--Cover.

• 504

  ▼a  Includes bibliographical references and index.

• 520

  ▼a  "This book links together three highly relevant topics in the business of modern economy-innovation, customer satisfaction, and sustainability-and analyzes their synergies"--Provided by publisher.

• 588

  ▼a  Description based on online resource; title from digital title page (viewed on November 25, 2019).

• 590

  ▼a  Added to collection customer.56279.3

• 650

  ▼a  Consumer satisfaction.

• 650

  ▼a  Consumption (Economics)
  ▼x  Environmental aspects.

• 650

  ▼a  Sustainable development.

• 650

  ▼a  Consumer satisfaction.
  ▼2  fast
  ▼0  (OCoLC)fst00876403

• 650

  ▼a  Consumption (Economics)
  ▼x  Environmental aspects.
  ▼2  fast
  ▼0  (OCoLC)fst00876458

• 650

  ▼a  Sustainable development.
  ▼2  fast
  ▼0  (OCoLC)fst01139731

• 655

  ▼a  Electronic books.

• 700

  ▼a  Silvestri, Cecilia,
  ▼d  1982-,
  ▼e  editor.

• 700

  ▼a  Piccarozzi, Michela,
  ▼d  1982-,
  ▼e  editor.

• 700

  ▼a  Aquilani, Barbara,
  ▼d  1969-,
  ▼e  editor.

• 776

  ▼i  Print version:
  ▼t  Customer satisfaction and sustainability initiatives in the fourth industrial revolution.
  ▼d  Hershey, PA : Business Science Reference, [2020],
  ▼z  9781799814191
  ▼w  (DLC) 2019029256

• 830

  ▼a  Advances in marketing, customer relationship management, and e-services (AMCRMES) book series.

• 856

  ▼3  EBSCOhost
  ▼u  http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=2264426

• 938

  ▼a  EBSCOhost
  ▼b  EBSC
  ▼n  2264426

• 990

  ▼a  강리원

• 991

  ▼a  eBook

• 994

  ▼a  92
  ▼b  N$T