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The ends game : how smart companies stop selling products and start delivering value

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Book Detail
Data Type : eBook
ISBN : 9780262360081 
ISBN : 026236008X 
ISBN : 9780262360074 
ISBN : 0262360071 
ISBN :
ISBN :
발행자번호 : EB00811262  Recorded Books 
Personal Author : Bertini, Marco, author.
Title/Author : The ends game:  how smart companies stop selling products and start delivering value /:  Marco Bertini and Oded Koenigsberg. 
Imprint : Cambridge, Massachusetts:  The MIT Press,  [2020]. 
Format : 1 online resource. 
Total Title Note : Management on the cutting edge 
Note : Includes bibliographical references and index. 
Content Note : Part I. Context -- Unfinished business -- Beyond needs and journeys -- Leaner commerce -- Part II. Models -- Shaving, rocking out, and looking fabulous -- Flying hours, wash cycles, and miles driven -- Laughter, rocks, and quality of life -- Part III. Action -- Committing to outcomes -- Breaking the quality paradox -- Getting up close and personal -- Partnering with customers -- Making your move. 
요약 : Rewrites the rules of commerce by pursuing outcomes rather than products; the seventh book in the Management on the Cutting Edge series comes from a definitive source--the MIT Sloan Management Review. Would you rather pay for healthcare or for better health' For school or education' For groceries or nutrition' A car or transportation' A theater performance or entertainment' In The Ends Game, Marco Bertini and Oded Koenigsberg describe how some firms are rewriting the rules of commerce: instead of selling the "means" (their products and services), they adopt innovative revenue models to pursue "ends" (actual outcomes). They show that paying by the pill, semester, food item, vehicle, or show does not necessarily reflect the value that customers actually derive from their purchases. Revenue models anchored on the ownership of products, they argue, are patently inferior. 
General Subject Name : Customer relations --  Management --  Forecasting. -- 
General Subject Name : Customer services --  Forecasting. -- 
General Subject Name : Consumer goods --  Forecasting. -- 
General Subject Name : Business. -- 
General Subject Name : BUSINESS & ECONOMICS / Management Science. -- 
General Subject Name : Business. -- 
Personal Author : Koenigsberg, Oded.
Organization Author : Recorded Books, Inc.
기타형태 저록 : Print version: Bertini, Marco. Ends game. Cambridge, Massachusetts : The MIT Press, [2020], 9780262044349
Language English
Original text
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