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00711nam 2200205 c 4500
000000173740
20220101120000
080428s2006 us 000 eng
▼a 0765613271:
▼c US$136.95
▼a 211070
▼c 211070
▼l WM0000011942
▼a HF5415.5
▼a HF5415.5
▼b E38
▼a Fjermestad, Jerry
▼a Electronic Customer Relationship Management/
▼d Jerry Fjermestad;
▼e Nicholas C. Romano
▼a Armonk:
▼b M.E. Sharpe,
▼c 2006.
▼a 210 p.;
▼c 27 cm.
▼a ELECTRONIC
▼a CUSTOMER RELATIONSHIP MANAGEMENT
▼a CRM
▼a eCRM
▼a ROLE
▼a SUCCESS FACTORS
▼a ENHANCING PERFORMANCE
▼a MANAGEMENT INFORMATION SYSTEMS
▼a MIS
▼a Romano, Nicholas C.
▼b US$136.95
▼a 단행본
| 자료유형 : | 단행본 |
|---|---|
| ISBN : | 0765613271: |
| 분류기호 : | HF5415.5 |
| 개인저자 : | Fjermestad, Jerry |
| 서명/저자사항 : | Electronic Customer Relationship Management/ Jerry Fjermestad; Nicholas C. Romano |
| 발행사항 : | Armonk: M.E. Sharpe, 2006. |
| 형태사항 : | 210 p.; 27 cm. |
| 개인저자 : | Romano, Nicholas C. |
| 언어 | 영어 |
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