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00566nam ac200193 k 4500
000000237878
20220101120000
ta
010731s2000 US 000 eng
▼a 0814405274
▼a 211070
▼c 211070
▼l WM0003034901
▼a HF5415.5
▼a HF5415.5
▼b G78
▼a The Brave New Service Strategy:
▼b Aligning Customer Relationships Market Strategies and Business Structu/
▼d Gutek,Barbara A;
▼e Welsh,Theresa
▼a New York:
▼b Amacom,
▼c 2000.
▼a 316p.
▼a Gutek,Barbara A
▼a Welsh,Theresa
▼a 단행본
| 자료유형 : | 단행본 |
|---|---|
| ISBN : | 0814405274 |
| 분류기호 : | HF5415.5 |
| 서명/저자사항 : | The Brave New Service Strategy: Aligning Customer Relationships Market Strategies and Business Structu/ Gutek,Barbara A; Welsh,Theresa |
| 발행사항 : | New York: Amacom, 2000. |
| 형태사항 : | 316p. |
| 개인저자 : | Gutek,Barbara A |
| 개인저자 : | Welsh,Theresa |
| 언어 | 영어 |
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